COVID UPDATE – 28 October 2020

WE ARE OPEN! You must wear your mask at all times, therefore we are unable to provide lip, chin, nose or side of face waxing. Eyebrow waxing, tinting and lash tints are okay. This also means no tongue/lip/nose piercings, and no facials.

We very much appreciate your ongoing support during this trying time, and we will certainly appreciate your custom and your patience trying to book in. We appreciate that you are all very hairy (we are too!) and we will try and book you in as soon as we can. We can’t wait to see you all again!

If you’re planning to have waxing done (which is about 99.99% of you!) please stop any at-home hair removal now – no shaving or hair removal creams or home waxing please – we need at least 3 weeks of growth for waxing.

COVID SAFE RULES

We are very restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon (including infants). If you are a regular client you will know that we are normally very child friendly and accomodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.

You must wear a face mask at all times – no mask, no entry. We are unable to perform services that require you to remove your mask: NO chin, lip, side of face or nose waxing. NO cheek, lip, tongue or nose piercings. Eyebrow waxings and piercings are still okay. Ear piercings are still ok so long as we don’t need to remove your mask. No facials.

Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We would appreciate 24 hours notice of cancellations, but we will waive our cancellation fee if you need to cancel on the morning of your appointment because you are sick. There will be a 100% cancellation/no show fee if you do not show up to your appointment – we will have very few appointment slots available in the next few weeks and we cannot afford to have people not showing up to their appointments.

Maximum 2 customers in reception at one time – if you see 2 customers already in the reception area, please wait out the front of the store in the centre until someone else departs. Again, please do not bring other people with you to your appointment including children of any age. If your child is the one receiving the treatment, they must be old enough to be in the room on their own with the therapist. You will need to wait outside the store for them to finish.

Back in June (how many COVID years ago was that??) we had to increase the price on some of our services as the costs our supplies went up drastically, and the additional cleaning/hygiene measures required to help keep us all safe have a considerable cost associated. June 2020 prices are still current – please see our waxing and eye lash tint pages for new pricing information.

Piercing and jewellery change-over appointments are available on Wednesdays and Thursdays only (sorry, no tongue, lip, nose or cheek piercings, OR changeovers of these piercings, until further notice – if you have to take off your mask, we can’t do it). We will also not be doing kids ear piercing until further notice (unless they are old enough to be in the room on their own AND old enough to wear a mask).