Per Victorian Gov announcement, beauty salons may reopen from 1st June 2020. Miss Demeanour will reopen on Monday 1st June. Please bear with us as there is a little bit of work to be done behind the scenes and we may need to change procedures at short notice as we work out the safest way for our clients and staff to receive treatments. We have already increased the time allocated to each appointment. Piercings will resume from Wednesday 10th June 2020 (sorry, no tongue or lip piercings until further notice). We will also not be doing kids ear piercing until further notice (unless they are old enough to be in the room on their own).
Until at least the end of June 2020, there will be only ONE therapist treating at a time so that we don’t have too many people in our little reception area at once. We will be very restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon (including infants). If you are a regular client you will know that we are normally very kid friendly and accomodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.
Our phone line will re-open from Monday 1st June.
Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We would appreciate 24 hours notice of cancellations, but we will waive our cancellation fee if you need to cancel on the morning of your appointment because you are sick. There will be a 100% cancellation/no show fee if you do not show up to your appointment – we will have very few appointment slots available in the next few weeks and we cannot afford to have people not showing up to their appointments. Again, please do not bring other people with you to your appointment including children of any age. If your child is the one receiving the treatment, they must be old enough to be in the room on their own with the therapist. You will need to wait outside the store for them to finish.
Maximum 2 customers in reception at one time – if you see 2 customers already in the reception area, please wait out the front of the store in the centre until someone else departs. Please avoid talking while in close contact with our staff (especially during face waxing, tinting) – while we would love to chat with you, while we are ‘in your face’ it is safest for you and us if we are not talking while we are within 1.5 m.
We have also had to increase the price on some of our services as the costs on a number of our supplies has gone up drastically, and the additional cleaning/hygiene measures required to help keep us all safe also have a considerable cost associated. Please see our waxing and eye lash tint pages for new pricing information. We are also NOT accepting cash until further notice – EFTPOS/VISA/Mastercard only.
Trading Hours this week are slightly different as some of our kids are still at home until the following week.
For product sales we have finally finished our online store! You can purchase skincare, make up and body jewellery through our website now!! An option for local pickup (from the store) will be available from Monday 01 June. Head to https://shop.missdemeanour.com.au
No one wants to spend all day getting hair removed. We pride ourselves on delivering fantastic service EFFICIENTLY. XXX wax in under 20 minutes. Eyebrow wax in 10. Have the kids with you? No worries. The rooms are big enough to fit your pusher/pram, and there’s always someone on reception who can baby sit.
Miss Demeanour is a warm and welcoming space for everyone, no matter their age, shape and gender. We also take great care to ensure our salon meets with the strictest health and safety requirements. Items are either single use, or appropriately cleaned/sterilised between uses.
Call us on 03 9735 2260 or come into the salon at Lilydale Market Place, 33-45 Hutchinson St, Lilydale. There are over 1000 car parking spaces (including under cover) and 50+ specialty stores and cafes. We are located opposite Big W, near the escalators.
Miss Demeanour’s objective is to provide fantastic service to all our customers, in an efficient, safe and friendly manner.
Customer satisfaction is extremely important to us as word-of-mouth is our main source of customers.
Lauren & Amanda
Owners, Miss Demeanour Beauty + Body
I have followed this business when they moved, even though it is out of my way, I wouldn't go anywhere else. Kia (beauty therapist) is amazing. thank you for such fantastic service.
Fabulous well trained, friendly staff. So clean!! Just started to also go for eyebrow waxing and colouring and I'm really pleased. Took my daughter yesterday for her nose piercing, she was so nervous but Lauren did so well keeping her calm and happy. Awesome place.
Thanks for my new piercing on Saturday and also a brow wax! Love it! Best service, was a comfortable experience. It's further away than other salons but I'll be back!
Lauren (who has done my dermal piercings) does an amazing job and works with you to achieve the result you want, great after care advice given also I have never had any trouble all have healed well no infections
Absolutely lovely staff and quality skills. Also the fastest appointment times around considering how brilliant the results are!
Clean and well presented business. I wouldn't go anywhere else. Keep up the great work!!
I couldn't have been any happier with the spray tan I got from Lauren. The colour was exactly what I was after & the service was fast and friendly.
Took my daughter for her first ear piercings, Lauren and staff were fabulous. The job was done so quick and easy my daughter didn't even notice. All she says now is "do my ears still sparkle"
The girls are lovely, and the waxing was spot on! Thank you! X