As per Vic Gov requirements face masks must be worn into the salon, but we CAN remove them to perform treatments such as lip, chin or side of face waxing and facials. You must come to your appointment alone; partners and older children cannot wait in the store. We can only have infants under 1yo in the room with you in a pram.
As always, if you are not feeling well/are sick, please call us and cancel your appointment – 03 9735 2260.
Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We require 24 hours notice for cancellations or changes to appointment times. There will be a 100% no show fee if you do not show up to your appointment, and a 50% fee cancellation fee if you move or cancel your appointment with less than 24 hours notice.
We are still restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon – our rooms are small, and we still have to comply to the per sq meter rule. You may now bring infants 12 months or younger into the room with you, if they are in a pram or pusher. If you are a regular client you will know that we are normally very child friendly and accommodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.
Maximum 6 customers in reception at one time – if you see 6 customers already in the reception area, please wait out the front of the store in the centre until someone else departs.
No one wants to spend all day getting hair removed. We pride ourselves on delivering fantastic service EFFICIENTLY. XXX wax in under 30 minutes. Eyebrow wax in 15. Have the kids with you? No worries. The rooms are big enough to fit your pusher/pram, and there’s always someone on reception who can baby sit.
Miss Demeanour is a warm and welcoming space for everyone, no matter their age, shape and gender. We also take great care to ensure our salon meets with the strictest health and safety requirements. Items are either single use, or appropriately cleaned/sterilised between uses.
Call us on 03 9735 2260 or come into the salon at Lilydale Market Place, 33-45 Hutchinson St, Lilydale. There are over 1000 car parking spaces (including under cover) and 50+ specialty stores and cafes. We are located opposite Big W, near the escalators.
Miss Demeanour’s objective is to provide fantastic service to all our customers, in an efficient, safe and friendly manner.
Customer satisfaction is extremely important to us as word-of-mouth is our main source of customers.
I have followed this business when they moved, even though it is out of my way, I wouldn't go anywhere else. Kia (beauty therapist) is amazing. thank you for such fantastic service.
Fabulous well trained, friendly staff. So clean!! Just started to also go for eyebrow waxing and colouring and I'm really pleased. Took my daughter yesterday for her nose piercing, she was so nervous but Lauren did so well keeping her calm and happy. Awesome place.
Thanks for my new piercing on Saturday and also a brow wax! Love it! Best service, was a comfortable experience. It's further away than other salons but I'll be back!
Absolutely lovely staff and quality skills. Also the fastest appointment times around considering how brilliant the results are!
Clean and well presented business. I wouldn't go anywhere else. Keep up the great work!!
I couldn't have been any happier with the spray tan I got from Lauren. The colour was exactly what I was after & the service was fast and friendly.
Took my daughter for her first ear piercings, Lauren and staff were fabulous. The job was done so quick and easy my daughter didn't even notice. All she says now is "do my ears still sparkle"
The girls are lovely, and the waxing was spot on! Thank you! X
Love this place for everything and the staff are always lovely
Always my first choice and my always go to for waxing