COVID UPDATE – 22 November 2020

WE ARE OPEN! And we have gotten through the mountain of hair, so we have appointments available again!

You must wear a face mask into the salon and during your treatments, however, masks can now be removed (from midnight 22 Nov) for services such as facial waxing (YES, we can now do lip, chin and sides!), facials and piercings (nose and septum, not tongue or lip yet). Your mask must be put back on as soon as we have completed your treatment

We will not be resuming tongue or lip piercings (or change overs) until further notice.

COVID SAFE RULES

We are very restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon (including infants). If you are a regular client you will know that we are normally very child friendly and accomodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.

You must wear a face mask into the salon and during your treatments, however, masks can now be removed (from midnight 22 Nov) for services such as facial waxing (YES, we can now do lip, chin and sides!), facials and piercings (nose and septum, not tongue or lip yet). Your mask must be put back on as soon as we have completed your treatment

Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We require 24 hours notice for cancellations or changes to appointment times, but we will waive our cancellation fee if you need to cancel on the morning of your appointment because you are sick. There will be a 100% no show fee if you do not show up to your appointment, and a 40% fee cancellation fee if you move or cancel your appointment with less than 24 hours notice (unless you are unwell) – we will have very few appointment slots available in the next few weeks and we cannot afford to have people not showing up to their appointments or cancelling at the last minute.

Maximum 2 customers in reception at one time – if you see 2 customers already in the reception area, please wait out the front of the store in the centre until someone else departs. Again, please do not bring other people with you to your appointment including children of any age. If your child is the one receiving the treatment, they must be old enough to be in the room on their own with the therapist. You will need to wait outside the store for them to finish.

Back in June (how many COVID years ago was that??) we had to increase the price on some of our services as the costs our supplies went up drastically, and the additional cleaning/hygiene measures required to help keep us all safe have a considerable cost associated. June 2020 prices are still current – please see our waxing and eye lash tint pages for new pricing information. Payment via EFTPOS ONLY – No Cash.

Piercing and jewellery change-over appointments are available on Wednesdays and Thursdays only (sorry, no tongue or lip, or cheek piercings, OR changeovers of these piercings, until further notice). We will also not be doing kids ear piercing until further notice (unless they are old enough to be in the room on their own).

Gold Body Jewellery

We have the largest range of GOLD body jewellery: 9ct, 14ct and 18ct! White, yellow and rose gold are available. We also have a huge range of surgical steel, titanium and bioplast body jewellery.

Do you suffer from headaches or migraines?

If you suffer from migraines and headaches, then perhaps consider a daith piercing. Daith piercings can help minimise, reduce the frequency of or eliminate migraines.

photo of womans ear showing daith, tragus and lobe piercings

Fantastic + Efficient

No one wants to spend all day getting hair removed. We pride ourselves on delivering fantastic service EFFICIENTLY. XXX wax in under 20 minutes. Eyebrow wax in 10.  Have the kids with you? No worries. The rooms are big enough to fit your pusher/pram, and there’s always someone on reception who can baby sit.

Friendly, Safe + Hygienic

Miss Demeanour is a warm and welcoming space for everyone, no matter their age, shape and gender. We also take great care to ensure our salon meets with the strictest health and safety requirements. Items are either single use, or appropriately cleaned/sterilised between uses.

Make A Booking

Call us on 03 9735 2260 or come into the salon at Lilydale Market Place, 33-45 Hutchinson St, Lilydale. There are over 1000 car parking spaces (including under cover) and 50+ specialty stores and cafes. We are located opposite Big W, near the escalators.

Fantastic, Friendly + Efficient

Miss Demeanour’s objective is to provide fantastic service to all our customers, in an efficient, safe and friendly manner.

Customer satisfaction is extremely important to us as word-of-mouth is our main source of customers.

We take all feedback very seriously and work constructively with our staff to continually improve their skills whether it be in relation to customer service or treatments.
If you received anything other than fantastic service then please let us know by giving us a call on (03) 9735 2260 or clicking here to send an email.
If you liked our service, we’d love you to share your experience by rating us on Facebook or Truelocal.com.au.

Sincerely

Lauren & Amanda

Owners, Miss Demeanour Beauty + Body

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