COVID UPDATE – 22 January 2021

We will be performing Nose and Septum piercings again from Monday 25th January. Sorry, no tongue or lip piercings/changeovers until further notice. We are now able to do kids ear piercing with ONE parent accompanying the child into the room for children up to 10 years old.

You must wear a face mask into the salon and during your treatments, however, masks can now be removed for services such as facial waxing, spray tans and facials. Your mask must be put back on as soon as we have completed your treatment

COVID SAFE RULES

We are very restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon – our rooms are small, and we still have to comply to the per sq meter rule. You may now bring infants 12 months or younger into the room with you, if they are in a pram or pusher. If you are a regular client you will know that we are normally very child friendly and accommodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.

You must wear a face mask into the salon and during your treatments, however, masks can be removed for services such as facial waxing, facials and piercings (nose and septum, not tongue or lip yet). Your mask must be put back on as soon as we have completed your treatment

Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We require 24 hours notice for cancellations or changes to appointment times, but we will waive our cancellation fee if you need to cancel on the morning of your appointment because you are sick. There will be a 100% no show fee if you do not show up to your appointment, and a 50% fee cancellation fee if you move or cancel your appointment with less than 24 hours notice (unless you are unwell) – we will have very few appointment slots available in the next few weeks and we cannot afford to have people not showing up to their appointments or cancelling at the last minute.

Maximum 6 customers in reception at one time – if you see 6 customers already in the reception area, please wait out the front of the store in the centre until someone else departs. Again, please do not bring other people with you to your appointment including children over 12 months old. Infants 12 months old and younger are now permitted to be in the room with you as long as they are in a pram or pusher.

Back in June (how many COVID years ago was that??) we had to increase the price on some of our services as the costs our supplies went up drastically, and the additional cleaning/hygiene measures required to help keep us all safe have a considerable cost associated. June 2020 prices are still current – please see our waxing and eye lash tint pages for new pricing information.

Piercing and jewellery change-over appointments are available from 9 am to 1 pm Monday to Saturday, with appointments available until 5.30 pm on Wednesdays.  (sorry, no tongue or lip piercings, OR changeovers of these piercings, until further notice). We are now able to do kids ear piercing with ONE parent accompanying the child into the room for children up to 10 years old. As of 01 February 2020 there will be a slight increase on the cost of some piercings, as our costs have gone up considerably in the past few months.