As per Vic Gov requirements face masks must be worn into the salon, but we CAN remove them to perform treatments such as lip, chin or side of face waxing and facials. You must come to your appointment alone; partners and older children cannot wait in the store. We can only have infants under 1yo in the room with you in a pram.
As always, if you are not feeling well/are sick, please call us and cancel your appointment – 03 9735 2260.
Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We require 24 hours notice for cancellations or changes to appointment times. There will be a 100% no show fee if you do not show up to your appointment, and a 50% fee cancellation fee if you move or cancel your appointment with less than 24 hours notice.
We are still restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. Please do not bring your children with you to the salon – our rooms are small, and we still have to comply to the per sq meter rule. You may now bring infants 12 months or younger into the room with you, if they are in a pram or pusher. If you are a regular client you will know that we are normally very child friendly and accommodating for them, however, at the moment, only the person receiving the treatment is allowed in the salon. We have also removed our kids’ play area. If you are waiting for someone, you will need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.
Maximum 6 customers in reception at one time – if you see 6 customers already in the reception area, please wait out the front of the store in the centre until someone else departs.
Shop 69 (Opp Big W)
Lilydale Market Place
33-45 Hutchinson St
Lilydale, VIC, 3140
Mon – Wed: 09:00 am – 5:30 pm
Thurs: 09:00 am – Late
Fri: 09:00 am – Late
Sat: 09:00 am – 4:00 pm