Contact Us




We are very restricted on the number of people that can be in the salon. We are unable to allow more than two people in a treatment room at a time – this includes our therapists. You may now bring infants 12 months or younger into the room with you if they are in a pram or pusher and older children may wait in reception or on a chair at the door of your treatment room. We have also removed our kids’ play area. If you are waiting for someone, you may need to wait outside in the centre. We know this might pose a challenge for some people, however, our and your health and safety is of the utmost importance, and we would appreciate your patience and understanding during these difficult times.


Please do not make an appointment or attend an appointment if you are sick for any reason, including if you just have a cold, but especially if you have flu-like symptoms, are feverish, or have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. We require 24 hours notice for cancellations or changes to appointment times. There will be a 100% no show fee if you do not show up to your appointment, and a 50% fee cancellation fee if you move or cancel your appointment with less than 24 hours notice.


Maximum 6 customers in reception at one time – if you see 6 customers already in the reception area, please wait out the front of the store in the centre until someone else departs.

Piercing and jewellery change-over appointments are available from 9 am to 12 pm Tuesday, Thursday, Friday and Saturday (not available Monday and Wednesday). Sorry, no tongue or lip piercings, OR changeovers of these piercings, until further notice. We are now able to do kids ear piercing with ONE parent accompanying the child into the room for children up to 10 years old.

We are located at:

Shop 69 (Opp Big W)
Lilydale Market Place
33-45 Hutchinson St
Lilydale, VIC, 3140

Opening Hours

Mon – Wed: 09:00 am – 5:30 pm
Thurs: 09:00 am – Late
Fri: 09:00 am – Late
Sat: 09:00 am – 4:00 pm
Sun: Closed